Frequently Asked Questions

Get answers to common questions about Root Touch Up, Haircut & Style.

Typically 60 to 90 minutes depending on hair length, density and cut complexity. Color processing and consultation add time; please arrive on time. Your stylist will confirm timing during booking and may adjust based on hair condition.

Yes. Our stylists mix custom formulas to closely match your existing shade, considering porosity and previous color. Slight variation can occur; bring reference photos and discuss expectations during consultation for the best possible match.

Frequency depends on regrowth rate and desired coverage. Generally schedule root touch-ups every four to six weeks for gray coverage and six to eight weeks for standard color. Your stylist will recommend a personalized schedule.

We recommend a patch test at least 48 hours prior for new clients or those with allergy concerns. If you've previously had color with us and no reactions occurred, your stylist may waive the test at their discretion.

Yes. Highlights or full color are available but require a longer appointment and different pricing. Book a consultation so your stylist can assess your hair, provide an accurate estimate, and convert the service before starting.

Aftercare includes using sulfate-free, color-safe shampoo and conditioner, avoiding washing for 48 hours if possible, and minimizing heat styling. Use UV protection products and schedule regular trims and conditioning treatments to maintain color and hair health.