Frequently Asked Questions

Get answers to common questions about Consultation.

Bring photos of styles or colors you like, a list of current hair products, details about past chemical services, and any concerns. This information helps stylists evaluate texture, previous work, and realistic goals so they can recommend the best plan for you.

Most consultations last 20–45 minutes depending on complexity. Simple assessments and product recommendations take less time; multi-step color planning or corrective discussions may require longer. We schedule appropriately to ensure thorough evaluation and clear planning for your desired outcome.

If you plan to receive color, we may perform a patch or strand test when necessary to check for allergic reactions or color compatibility. Your stylist will advise based on services booked, product ingredients, and any previous sensitivities you've reported.

Yes. Our stylists assess your hair's current color, porosity, and history to outline achievable results, number of sessions required, and maintenance. They’ll show reference images and explain processes so you understand the realistic timeline and outcome.

We offer complimentary consultations for most basic assessments; however, extended consultations or corrective planning may carry a fee that can be applied toward future service. Check salon policy or ask when booking so you're clear about any charges.

Yes, we provide virtual consultations via video for initial discussions and photo reviews; they’re ideal for planning and quick evaluations. In-person consultations are recommended for precise hair texture analysis, strand testing, and hands-on planning before complex color services.